This Contact Us page gives Qlvnd pet-apparel customers one verified place to find the store operator, support schedule, email address, telephone number, and physical business address.
OUR IDENTITY
Legal Business Name: 115 INDIAN RIVER DRIVE #327 LLCStore Name: Qlvnd
Physical Business Address: 306 Forest Hill Drive, Cocoa, FL 32926, United States
CUSTOMER SUPPORT HOURS
Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT+08:00) Singapore Standard Time (Singapore). These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.
HOW TO REACH US
Current Support Email: support@qlvnd.shopBusiness Phone Number: +1 (862) 439-3393
When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.
We handle messages during the support hours above. Requests involving carrier claims, return inspection, payment checks, or product condition may need additional information. For an apparel question, identify the SKU and labeled size and provide the relevant neck, chest, and back-length measurements. Note whether the question concerns fabric, quilting, sleeve, opening, tab, snap, strap, buckle, hood, trim, hem, care, delivery condition, or a missing component.